For Service Technicians

This course is for both service and maintenance technicians of all experience levels: from industry rookie to seasoned veterans. We cover all aspects of the job from attitude to proper billing; from selling accessories to recommending a replacement system. The life principle of, “It’s Not About You” provides the foundation of the training in this course.

Additional subjects covered:

• How to use Flat Rate Pricing properly

• Service Agreement Sales

• Customer Communication Skills

• Appreciating Your Job

• And much more…

We recommend that your technicians attend this class once a year as we are constantly adding new content. Many technicians come back as an annual “tune up” to sharpen and reinforce these major skill sets that technicians are required to possess so they can provide Top Rate customer service and produce higher revenues year after year.

Call us @ 706-888-0815 
to sign-up for upcoming classes...